About Us

Resolution Physical Therapy, with studios in Los Angeles (Brentwood) and Atlanta (Roswell), provides clients with the highest standard of fitness and wellness care possible in a positive, uplifting environment where a genuine concern for each client is unmistakably the golden rule.

• Clients can expect personal attention and individualized exercise protocols.
• Each staff member has extensive education and experience.
• Resolution Physical Therapy provides total body conditioning and treats the “whole” person, not just the injury.
• Our staff maintains clear and consistent lines of communications with your doctor with extensive notes, reevaluations, and phone calls to ensure appropriate patient care.
• We specialize in exercise for the injured.  We are experts in reversing the back pain cycle by incorporating postural training, core strengthening and body mechanics instruction.

Attire

Please dress comfortably as you would for exercise.

A Word About Physical Therapy

In the states of California and Georgia physical therapists can see you without a medical referral.  However, for physical therapy injury a treatment diagnosis must be in place.  If you have a specific injury, you’ll need a referral and diagnosis from a medical doctor or chiropractor.  Most insurance companies require a physical therapy prescription that documents “medical necessity” for treatment.  However, if you are just in need of fitness services, a prescription is not needed.  Since these visits are not considered medically necessary, insurance will not reimburse them and payment will be due at the time of service.

Many people seek physical therapy with declining function, whether it is a postsurgical issue, an acute injury/trauma or a chronic disease/condition, pain, stress, etc.  Many of these may be reimbursed by insurance plans.  Physical therapy treatment and skilled interventions are based on movement impairment models.  Goals are established at time of exam.

When you have reached your goals set by both you and your therapist, medical insurance will no longer cover your visits.  If you would like to continue care at that point, you would be required to pay out of pocket.  Many of our patients become lifelong clients and continue with Pilates, prevention and maintenance exercise as well as therapeutic massage.

Scheduling

When using insurance, you must have a prescription signed every 30 days.  Please call our front desk to assist you with scheduling or sign up as a user on our mindbody program that can be found on our website under the word Cali Schedule or GA Schedule.

Insurance …

We are here to assist you in determining your benefit coverage.  Customary method of billing for physical therapy services is based on the amount and type of services you received.  It is difficult for us to tell you then ahead of time exactly what each session will be billed as the PT alerts us to what procedures are needed.  Once we verify your insurance coverage, we can notify you of the approximate coverage and you may contact our billing service at any time with questions.

Patients are responsible for any service not covered by insurance.  This includes treatment that insurance says is not “medically necessary” even though a physician may have recommended that exact treatment.

Overall, patients are ultimately responsible for knowing all details regarding their insurances which includes:  deductibles, copays, percentage of coverage, etc.

Please understand that all payments are due at the time of service unless we can be certain that your insurance company will be paying us directly for the treatment.

Cancellations and No Shows

We require 24 hours notice in the event of cancellation.  This is an industry standard as we must pay our instructors for their time.  There is a $65.00 service fee for no shows and cancellations without proper notice.  This charge is NOT covered by your insurance and is billed directly to the client, and will be due at the next scheduled appointment.  Repeat missed appointments may warrant discontinuance of care.